Effective Date: May 17, 2026This Privacy Policy describes how Creations by Chaya we collects, uses, and discloses your personal information when you visit or make a purchase from our online shop built using the GoDaddy Website Builder.
1. Information We Collect When you visit or buy from our shop, we collect the necessary data to complete your transaction:
2. How We Use Your Information We use your information to operate Creations by Chaya and provide our services. This includes:
3. GoDaddy Platform and Payment Security Our store is hosted on the GoDaddy Website Builder platform. GoDaddy provides us with the online e-commerce platform that allows us to sell our creations to you. Your data may be stored through GoDaddy’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.
Payment Processing:
We do not store or capture your credit card details on our own servers. All payments are processed through secure, PCI-DSS compliant payment gateways integrated into our GoDaddy checkout (such as GoDaddy Payments, Stripe, or PayPal). Your payment data is encrypted and used only to complete your immediate transaction
4. Sharing Your Information We do not sell your personal data. We only share your details with trusted third parties to run our shop and deliver your items:
5. Data Retention When you place an order with Creations by Chaya, we will keep your Order Information for our records unless you request that we delete this information.
6. Your Rights Depending on your location, you may have the right to access, correct, update, or request the deletion of the personal data we hold about you. Please use the contact information below to make these requests
7. Changes We may update this Privacy Policy periodically to reflect changes in our shop practices or for legal, operational, and regulatory reasons.
8. Contact Us For questions regarding our privacy practices or to manage your data, please contact us at: Creations by Chaya
Email: creationsbychayashop@gmail.com
Effective Date: May 17, 2026Thank you for shopping at
Creations by Chaya. We want you to love your purchase. If you are not entirely satisfied with your order, we are here to help.
1. Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:
Non-Returnable Items:
The following items cannot be returned or exchanged
2. Refunds Once we receive your returned item, we will inspect it and notify you that we have received it. We will immediately notify you on the status of your refund after inspecting the item.If your return is approved, we will initiate a refund to your original method of payment (via GoDaddy checkout). You will receive the credit within a certain amount of days, depending on your card issuer's policies (usually 5–10 business days)
3. Shipping Costs You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Damaged or Defective Items If you receive a damaged or defective creation, please contact us immediately at the email below with photos of the damage and your order number. We will arrange for a replacement or a full refund at no extra cost to you.
5. Contact UsIf you have any questions on how to return your item to us, contact us at: Creations by Chaya
Email: creationsbychayashop@gmail.com
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